EUHOMY 18'' Nugget Ice Countertop High-efficiency Compressor Ice Maker
$289.99
EUHOMY 18'' Nugget Ice Countertop High-efficiency Compressor Ice Maker
$289.99
FAQS
We suggest you use filtered water. Please do not use milk,beverage or alcohol.
We suggest you use filtered water. Please do not use milk,beverage or alcohol.
We suggest using an ice maker cleaner, vinegar, or lemon water. First, unplug the machine and then rinse all detachable parts with warm, soapy water. Wipe all internal parts with a soft cloth, add fresh water to the reservoir, and run a few cleaning cycles.
It's better to clean it once a week.
We suggest using an ice maker cleaner, vinegar, or lemon water. First, unplug the machine and then rinse all detachable parts with warm, soapy water. Wipe all internal parts with a soft cloth, add fresh water to the reservoir, and run a few cleaning cycles.
It's better to clean it once a week.
Yes, they can be replced. Please contact customer support team(support@euhomy.com) for further help.
Yes, they can be replced. Please contact customer support team(support@euhomy.com) for further help.
No. So we suggest you remove ice cubes from the ice basket and store them in the refrigerator if you don’t use these ice cubes for a long time.
No. So we suggest you remove ice cubes from the ice basket and store them in the refrigerator if you don’t use these ice cubes for a long time.
You can find the model number of the ice machine on the nameplate located at the back of the machine.
You can find the model number of the ice machine on the nameplate located at the back of the machine.
Please let the machine stand in an upright position for at least 24 hours to allow the refrigerant and oil inside to settle well before plugging it in.
Please let the machine stand in an upright position for at least 24 hours to allow the refrigerant and oil inside to settle well before plugging it in.
Customer Reviews
So if you’re looking for a sonic ice icemaker, this is the one for you. However, I do wanna say that my unit lasted exactly 11 months and then it died. I did clean it religiously however you have to do that. The original manufacturer originally offered only a half price discount when mine broke. Eventually, they agreed to pay a full price refund and sent me more than I paid for the unit on my PayPal. I was then able to go back and buy another icemaker again.
I think as long as you clean the unit, it will work perfectly for you. I have a family of four and we eat a lot of ice and use a lot of drinks in our household.
This machine is the best of five that I have owned. Overall design is quite good, reasonably quiet, insulated bin cover, direct plumbing capable so what's not to like? All of my previous machines work well for a while and then die. I have done autopsies on several and I believe calcium/lime buildup is a lot of the problem. Instructions to clean with "mild vinegar" obviously aren't working. Some machines say to clean with mild vinegar, some say to let soak overnight, others say not to use stronger lime remover. I don't know what the answer is. Maybe some way to pull the ice auger and actually clean inside would help. So far so good on this unit.
I am happy with my purchase so far. No issues. Produces the right amount for me. Love that nugget ice.
Ice consistency and size is great. Works perfectly. I fill my 24oz glass completely full with ice every hour or so and it more than keeps pace.
We had no problems with the ice maker for about 3 months, and then it stopped producing ice and different lights kept flashing. I contacted the company and they gave me instructions to send them photos and video of the problem. They then directed me to take more photos of some internal parts. I didn’t get around to taking the photos for quite awhile. The company actually proactively reached out to me again to see if I’d made any progress with taking the new photos. I was not expecting that. I figured it had been so long the company would probably tell me that I had missed the window for returns or repairs. Instead, they checked on me to make sure I understood the next step. I did take the machine apart and take the photos they requested (which was a pain). After sending that batch of photos the company did offer to send me a new machine for free. I received the new machine very quickly and it is up and running and working great. I was very impressed that their customer service stuck with me until the issue was resolved, even though it took quite a while for me to fulfill their requirements .
had a smaller ice maker that we had to fill manually. connected new unit to city water line and just set back and watch the euhomy 18 make the ice. love it!!
This is a great ice maker…. For about 6 or 7 months. Perfect wonderful ice nuggets. However after 6 or 7 months it gave out and had the screech of death as so many of these kinds of ice makers do. To my surprise the customer service of Euhomy was wonderful! Emailed my complaint along with receipt and video and was sent a replacement. Since I have a family of 7 I had to order a quick replacement before I got my euhomy replacement. Smaller and cheaper. So I haven’t opened my replacement euhomy. I’m saving it for when little bit ice maker dies which is inevitable. Would I buy a Euhomy again? Yes! I have confidence in their customer service to get a replacement if it dies before the year is up. The price for use of a year or more is quite reasonable. I don’t want to bite the bullet of $600 for a big fancy one.
I love euhomy brand ice maker. My second one. Their customer service is top notch!
When we ordered the Euhomy machine in December we had issues with it, but Euhomy quickly took care of the situation and replaced it with a new machine. This new machine is working great. Glad we bought this machine and Euhomy was great to work with.
I was hesitant because we have a separate counter ice machine that did not produce Sonic ice. This is the genuine article! Our previous one was also quite noisy. This one, however, is not! The only issue I have is figuring out how to replenish the base. Overall, I'd give it a 9/10 because of the base and the fact that it has to be pulled away from our wall in order for the lid to stay up. Overall, I'm pleased!
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EUHOMY 18'' Nugget Ice Countertop High-efficiency Compressor Ice Maker
$289.99
