EUHOMY 18'' Nugget Ice Countertop High-efficiency Compressor Ice Maker Including Cleaner Descaler
$315.99
EUHOMY 18'' Nugget Ice Countertop High-efficiency Compressor Ice Maker Including Cleaner Descaler
$315.99
Regular price $293.99Product Details
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Product Dimensions ：
17.63"D x 9.68"W x 16"H
- Capacity : 29 Pounds
- Wattage: 169 watts
Product Features
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Equipped with high-efficiency compressor: Utilize high-efficiency compressor technology to achieve faster and more efficient ice-making.
-
Chewable and delicious nugget ice type: Produce that ice for a satisfying drinking experience.
-
Two ways water refill: Support two different ways to refill water to meet various needs.
- Automatic self-cleaning: Keep your ice maker clean and hygienic without any manual effort with the automatic self-cleaning function.
Product Details
-
Product Dimensions ：
17.63"D x 9.68"W x 16"H
- Capacity : 29 Pounds
- Wattage: 169 watts
Product Features
-
Equipped with high-efficiency compressor: Utilize high-efficiency compressor technology to achieve faster and more efficient ice-making.
-
Chewable and delicious nugget ice type: Produce that ice for a satisfying drinking experience.
-
Two ways water refill: Support two different ways to refill water to meet various needs.
- Automatic self-cleaning: Keep your ice maker clean and hygienic without any manual effort with the automatic self-cleaning function.
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
How it Works
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
Warranty Information Tips
Order ID: You can find this in the order history of the account the purchase was made through.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
How it Works
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
Warranty Information Tips
Order ID: You can find this in the order history of the account the purchase was made through.
30-Day Returns & Refunds Policy
At Euhomy, your satisfaction is our top priority. We understand that sometimes a product might not be the perfect fit, and we're here to make the return process as smooth as possible.
Eligibility for Returns
- You can return items within 30 days of purchase. Items must be returned in new or mint condition.
- Please ensure that all products are returned in their original packaging, including all accessories like manuals and keys.
Note: Bulk orders (more than 5 units) are not eligible for returns.
How to Return
- Reach out to our customer service center to get a return authorization and detailed instructions.
- Pack your item securely, including your proof of purchase and the reason for the return.
Note: For non-quality related returns, shipping costs will be the buyer's responsibility.
Exchanges
We generally do not offer exchanges. However, if you have a special request, feel free to reach out to our customer service center to see what we can do. We're here to help!
Refunds
Once we get your return, we'll check it over. If it meets our policy conditions, we'll process a full refund of the purchase price (excluding any original processing and handling fees) within 3-5 business days. The refund will be credited to your original payment method. We aim to make this process smooth and hassle-free.
Additional Information
- Please ensure items are returned in their original condition. We may not be able to process returns for products that are damaged or missing parts.
- This return policy does not affect your warranty rights, which remain in full effect.
If you have any questions about our 30-day return policy, please call us at +1-888-677-2090 (US) （Mon to Fri, 8AM - 4PM(PT)） or email us at support@euhomy.com.
30-Day Returns & Refunds Policy
At Euhomy, your satisfaction is our top priority. We understand that sometimes a product might not be the perfect fit, and we're here to make the return process as smooth as possible.
Eligibility for Returns
- You can return items within 30 days of purchase. Items must be returned in new or mint condition.
- Please ensure that all products are returned in their original packaging, including all accessories like manuals and keys.
Note: Bulk orders (more than 5 units) are not eligible for returns.
How to Return
- Reach out to our customer service center to get a return authorization and detailed instructions.
- Pack your item securely, including your proof of purchase and the reason for the return.
Note: For non-quality related returns, shipping costs will be the buyer's responsibility.
Exchanges
We generally do not offer exchanges. However, if you have a special request, feel free to reach out to our customer service center to see what we can do. We're here to help!
Refunds
Once we get your return, we'll check it over. If it meets our policy conditions, we'll process a full refund of the purchase price (excluding any original processing and handling fees) within 3-5 business days. The refund will be credited to your original payment method. We aim to make this process smooth and hassle-free.
Additional Information
- Please ensure items are returned in their original condition. We may not be able to process returns for products that are damaged or missing parts.
- This return policy does not affect your warranty rights, which remain in full effect.
If you have any questions about our 30-day return policy, please call us at +1-888-677-2090 (US) （Mon to Fri, 8AM - 4PM(PT)） or email us at support@euhomy.com.
PRODUCT FEATURES
FAQS
We suggest you use filtered water. Please do not use milk,beverage or alcohol.
We suggest you use filtered water. Please do not use milk,beverage or alcohol.
We suggest using an ice maker cleaner, vinegar, or lemon water. First, unplug the machine and then rinse all detachable parts with warm, soapy water. Wipe all internal parts with a soft cloth, add fresh water to the reservoir, and run a few cleaning cycles.
It's better to clean it once a week.
We suggest using an ice maker cleaner, vinegar, or lemon water. First, unplug the machine and then rinse all detachable parts with warm, soapy water. Wipe all internal parts with a soft cloth, add fresh water to the reservoir, and run a few cleaning cycles.
It's better to clean it once a week.
Yes, they can be replced. Please contact customer support team(support@euhomy.com) for further help.
Yes, they can be replced. Please contact customer support team(support@euhomy.com) for further help.
No. So we suggest you remove ice cubes from the ice basket and store them in the refrigerator if you don’t use these ice cubes for a long time.
No. So we suggest you remove ice cubes from the ice basket and store them in the refrigerator if you don’t use these ice cubes for a long time.
You can find the model number of the ice machine on the nameplate located at the back of the machine.
You can find the model number of the ice machine on the nameplate located at the back of the machine.
Please let the machine stand in an upright position for at least 24 hours to allow the refrigerant and oil inside to settle well before plugging it in.
Please let the machine stand in an upright position for at least 24 hours to allow the refrigerant and oil inside to settle well before plugging it in.
Customer Reviews
I purchased this machine and it worked beautifully for maybe a week or two and the. It started making these very loud noises. The noises got more frequent and then the machine quit working altogether. I would turn it on and it would try to run and then tell me to add water. I attempted to get a replacement through Amazon but the 30 day term deadline had just passed and I was told to take it up with Euhomy directly.
I followed all the prompts and troubleshooting they provided first and then was taken to their website where I found a support email. I contacted their support team and explained the issues and they came back within 24 hours with more troubleshooting options. After going through those, I responded again stating that it did not work and they had a few more options to try… But ultimately we could not get it to run. Once we determine that the machine was faulty, they had a replacement sent to me within two days. I’ve had the new machine now for a few weeks with no loud noises and no issues so far! It Makes the little sonic type ice which is fabulous!
The support team was very helpful and very quick to respond and I am very happy with my machine now and hopefully will not have any problems in the future!
I knew what I wanted after over a year checking them out. I have used the basic bullet ice ones, but I want nuggets ice now and I'm willing to pay, but the. Negative reviews are keeping me from pulling the trigger. So for another year, I research nugget ice machines like crazy. I found this one and something was different. The reviews were great and it had everything I was looking for. 5 months ago, I made the purchase and I haven't regretted a thing. It's fast, it's quiet, it cleans itself. I have used nothing but distilled water because the book will tell you that if you want to keep calcium buildup and whatever else off your machine, use distilled water. They aren't kidding, it's amazing. Ice is perfect and it does NOTHING to the flavor of your ice. I can't review the customer service because I have had no reason to contact them. If they read this, I would tell them Thank You. So if you are like me, trying to make a decision and also you have that nice looking GE Opal 2.0 in your head with 80% negative reviews.....don't do it. Besides having that cool light inside of it, there's no way in hell it can top this Euhomy. I made sure I got 5 months of use before doing review, and it's been absolutely perfect the entire time.
Oh yea, I do have 1 complaint..... They put sticker on top machine letting us know to not use machines until 24 hours after you place it where it's going to stay, which is a good thing....... But the sticky stuff on sticker won't go away and it's right on top of machine. It does drive me crazy they put it right there and there's always spot I gotta look at when the rest of machine is just beautiful. Move the sticker or use a sticker that doesn't cause this. If you are not OCD like me, you will care less.
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