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EUHOMY 18'' Nugget Ice Countertop High-efficiency Compressor Ice Maker Including Cleaner Descaler

Regular price $293.99 Sale price

$315.99

7% OFF
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Customer Reviews

Based on 2 reviews
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jennifer m.
Euhomy was easy to work with!

I purchased this machine and it worked beautifully for maybe a week or two and the. It started making these very loud noises. The noises got more frequent and then the machine quit working altogether. I would turn it on and it would try to run and then tell me to add water. I attempted to get a replacement through Amazon but the 30 day term deadline had just passed and I was told to take it up with Euhomy directly.

I followed all the prompts and troubleshooting they provided first and then was taken to their website where I found a support email. I contacted their support team and explained the issues and they came back within 24 hours with more troubleshooting options. After going through those, I responded again stating that it did not work and they had a few more options to try… But ultimately we could not get it to run. Once we determine that the machine was faulty, they had a replacement sent to me within two days. I’ve had the new machine now for a few weeks with no loud noises and no issues so far! It Makes the little sonic type ice which is fabulous!

The support team was very helpful and very quick to respond and I am very happy with my machine now and hopefully will not have any problems in the future!

J
Josh S.
My whole year of research paid off....

I knew what I wanted after over a year checking them out. I have used the basic bullet ice ones, but I want nuggets ice now and I'm willing to pay, but the. Negative reviews are keeping me from pulling the trigger. So for another year, I research nugget ice machines like crazy. I found this one and something was different. The reviews were great and it had everything I was looking for. 5 months ago, I made the purchase and I haven't regretted a thing. It's fast, it's quiet, it cleans itself. I have used nothing but distilled water because the book will tell you that if you want to keep calcium buildup and whatever else off your machine, use distilled water. They aren't kidding, it's amazing. Ice is perfect and it does NOTHING to the flavor of your ice. I can't review the customer service because I have had no reason to contact them. If they read this, I would tell them Thank You. So if you are like me, trying to make a decision and also you have that nice looking GE Opal 2.0 in your head with 80% negative reviews.....don't do it. Besides having that cool light inside of it, there's no way in hell it can top this Euhomy. I made sure I got 5 months of use before doing review, and it's been absolutely perfect the entire time.

Oh yea, I do have 1 complaint..... They put sticker on top machine letting us know to not use machines until 24 hours after you place it where it's going to stay, which is a good thing....... But the sticky stuff on sticker won't go away and it's right on top of machine. It does drive me crazy they put it right there and there's always spot I gotta look at when the rest of machine is just beautiful. Move the sticker or use a sticker that doesn't cause this. If you are not OCD like me, you will care less.

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