EUHOMY 15'' Bullet Quiet Easy to Clean Ice Maker Machine
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
How it Works
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
Warranty Information Tips
Order ID: You can find this in the order history of the account the purchase was made through.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
How it Works
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
Warranty Information Tips
Order ID: You can find this in the order history of the account the purchase was made through.
RETURN
THE FOLLOWING ARE IMPORTANT TERMS. PLEASE NOTE:
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,Euhomy team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact Euhomy customer service team in time
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
RETURN
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,EUHOMY team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact EUHOMYcustomer service team in time.
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@euhomy.com and based on your location, we will inform you of the nearest return address.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, email us at support@euhomy.com and based on your location, we will inform you of the nearest address for return.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the shipping time for your exchanged product may vary.
To ensure the safe arrival of your returned item, we recommend using a trackable shipping service or purchasing shipping insurance for any item over $75. Please note that we cannot guarantee the receipt of your returned item without proper tracking or insurance.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@euhomy.com
RETURN
THE FOLLOWING ARE IMPORTANT TERMS. PLEASE NOTE:
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,Euhomy team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact Euhomy customer service team in time
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
RETURN
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,EUHOMY team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact EUHOMYcustomer service team in time.
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@euhomy.com and based on your location, we will inform you of the nearest return address.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, email us at support@euhomy.com and based on your location, we will inform you of the nearest address for return.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the shipping time for your exchanged product may vary.
To ensure the safe arrival of your returned item, we recommend using a trackable shipping service or purchasing shipping insurance for any item over $75. Please note that we cannot guarantee the receipt of your returned item without proper tracking or insurance.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@euhomy.com
EUHOMY 15'' Bullet Quiet Easy to Clean Ice Maker Machine
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
How it Works
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
Warranty Information Tips
Order ID: You can find this in the order history of the account the purchase was made through.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
How it Works
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
Warranty Information Tips
Order ID: You can find this in the order history of the account the purchase was made through.
RETURN
THE FOLLOWING ARE IMPORTANT TERMS. PLEASE NOTE:
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,Euhomy team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact Euhomy customer service team in time
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
RETURN
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,EUHOMY team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact EUHOMYcustomer service team in time.
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@euhomy.com and based on your location, we will inform you of the nearest return address.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, email us at support@euhomy.com and based on your location, we will inform you of the nearest address for return.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the shipping time for your exchanged product may vary.
To ensure the safe arrival of your returned item, we recommend using a trackable shipping service or purchasing shipping insurance for any item over $75. Please note that we cannot guarantee the receipt of your returned item without proper tracking or insurance.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@euhomy.com
RETURN
THE FOLLOWING ARE IMPORTANT TERMS. PLEASE NOTE:
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,Euhomy team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact Euhomy customer service team in time
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
RETURN
1. If the product cannot work due to quality problems, or if the product is damaged in transportation, we can provide free return.
2. If it is not the quality of the product, please keep the return time within 30 days.
3. If you want to return the product you have used, it does not meet your expectations. You can apply for a return within seven days ,EUHOMY team will answer it for you.
4. If you have received our appliance and have not used them, you may be dissatisfied due to wrong payment or size, you’d better contact EUHOMYcustomer service team in time.
To complete your return,we require a receipt or proof(Please tell our customer service team the serial number in the product nameplate) of purchase. In general, our handling time is within 30 days, I suggest if you have any problems, Please contact us as soon as possible.
There are certain situations where only partial refunds are granted:(if applicable)
*Any item not in its original condition,is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@euhomy.com and based on your location, we will inform you of the nearest return address.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, email us at support@euhomy.com and based on your location, we will inform you of the nearest address for return.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the shipping time for your exchanged product may vary.
To ensure the safe arrival of your returned item, we recommend using a trackable shipping service or purchasing shipping insurance for any item over $75. Please note that we cannot guarantee the receipt of your returned item without proper tracking or insurance.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund. If you are approved,then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@euhomy.com
FAQS
We currently do not ship on weekends or holidays. Most items will be shipped out within 2-3 business days of successful payment processing.
The delivery takes 5–10 days in the continental United States.
We currently do not ship on weekends or holidays. Most items will be shipped out within 2-3 business days of successful payment processing.
The delivery takes 5–10 days in the continental United States.
To begin a warranty request, or request support, please email Euhomy at support@euhomy.com.
Limited Warranty
One (1) year from the date of delivery of the product.
What is covered:
Product failure during the limited warranty period, due to a defect in material or workmanship.
What is not covered:
1. Product failure due to abuse misuse, improper use, or commercial use.
2. Damage to the product by accident, fire, floods, or act of God.
3. Incidental or consequential damages caused by possible defects with this product.
4. Labor and other charges to install and/or remove the product.
5. Parts lost or damaged due to human factors after the product is delivered intact.
Note: Order ID # of your purchase is REQUIRED for us to validate your transation for all warranty-related issue.
To begin a warranty request, or request support, please email Euhomy at support@euhomy.com.
Limited Warranty
One (1) year from the date of delivery of the product.
What is covered:
Product failure during the limited warranty period, due to a defect in material or workmanship.
What is not covered:
1. Product failure due to abuse misuse, improper use, or commercial use.
2. Damage to the product by accident, fire, floods, or act of God.
3. Incidental or consequential damages caused by possible defects with this product.
4. Labor and other charges to install and/or remove the product.
5. Parts lost or damaged due to human factors after the product is delivered intact.
Note: Order ID # of your purchase is REQUIRED for us to validate your transation for all warranty-related issue.
You may return your undamaged and unused product with its original packaging within 30 days of purchase to receive a FULL Refund for any reason. If the reason for return is non-quality related, the customer needs to cover the return shipping costs. If the reason for return is quality-related, we may review each case individually with our customers to determine the best course of action and solution for the situation.
You may return your undamaged and unused product with its original packaging within 30 days of purchase to receive a FULL Refund for any reason. If the reason for return is non-quality related, the customer needs to cover the return shipping costs. If the reason for return is quality-related, we may review each case individually with our customers to determine the best course of action and solution for the situation.
If you need to purchase a replacement part for your Euhomy product, we're here to help. Simply send an email to support@euhomy.com with your order number, the name of the replacement part you require, and a photo of the part if possible. We will respond within 48 hours on weekdays and provide you with the necessary information to purchase the replacement part. Thank you for choosing Euhomy!
If you need to purchase a replacement part for your Euhomy product, we're here to help. Simply send an email to support@euhomy.com with your order number, the name of the replacement part you require, and a photo of the part if possible. We will respond within 48 hours on weekdays and provide you with the necessary information to purchase the replacement part. Thank you for choosing Euhomy!
We suggest you use filtered water. Please do not use milk, beverage or alcohol to make ice.
We suggest you use filtered water. Please do not use milk, beverage or alcohol to make ice.
Here are the steps on how to start the self-cleaning program:
1. Plug in the machine.
2. Please DO NOT press the power button to start the machine.
3. After you plug it in, please long-press the "Timer" button for more than 5 seconds.
4.The self-cleaning program will need about 15-20 mins to complete.
Here are the steps on how to start the self-cleaning program:
1. Plug in the machine.
2. Please DO NOT press the power button to start the machine.
3. After you plug it in, please long-press the "Timer" button for more than 5 seconds.
4.The self-cleaning program will need about 15-20 mins to complete.
Customer Reviews
Received my icemaker, it was damaged in shipping. Euhomy took care of the situation. Love the ice maker. Nice, quiet, easy to clean!
I bought this to make ice daily for my frig- since in the 100s I put ice it in a pan to help keep it cool. Also, great ice for drinks.
I was miserable last summer visiting my daughter in NYC because her tiny refrigerator’s freezer couldn’t fit regular ice trays, and we couldn’t keep up with the amount and speed of ice we needed, so this year, I bought her the EUHOMY ice maker after reading tons of reviews and then choosing based on those reviews and price (I didn’t want to spend a ton of $ if it wouldn’t last). It's the perfect countertop size. We’ve been using it for a week now, and we love it! Ice in just minutes! And I have the routine down now for storing ice, too! I bought gallon-size Ziploc sliding-close freezer bags, and when the ice basket is full, I empty the basket into a Ziploc bag and put it in the freezer flat (a 1-gallon sliding-close Ziploc freezer bag can hold two full baskets of ice). Then, when we need it, we can take out a bag, drop it flat on the tile floor to separate the bullets of ice, then stand it on its bottom end and slide zip it open to take out what we need, then pop it back in the freezer until the next time we need ice! Tip on Ziploc freezer bag type: slide-ziploc bags work great, the pull-apart Ziploc bags tear. This ice maker makes perfect, fabulous tasting ice! It's important to remember the ice maker is not a freezer, so you'll need to use the ice as it's made, freeze it for future use, or use it to fill up an ice chest. No worries if the ice melts in the basket while making ice because it will just be recycled to make more ice. Great for having friends over when ice is constantly needed! The noise level is no big deal, it sounds about as loud as my refrigerator ice maker at home. We use water filtered with a Pur faucet mount water filter, and the whole process is easy breezy! Love this little machine and I hope it lasts for years and years!
This ice maker really impressed me, great quality, makes large ice cubes in 8 minutes.
Very easy to use and convenient
Quiet & easy to use
This machine does make ice quickly and is small enough to fit in my bar cabinet. It is also pretty quiet (you only hear the ice drop). I did have to get a container to keep the ice in my freezer so it wouldn't melt in the machine, but that means I always have ice on hand.
This is a great ice maker! Looks sharp. Makes ice extremely fast. We run it all the time while camping and haven't bought any ice since!!
Great buy for our bar. Easy to use, works fast.
Works as advertised
