EUHOMY 15'' Bullet Quiet Easy to Clean Ice Maker Machine
EUHOMY 15'' Bullet Quiet Easy to Clean Ice Maker Machine
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Shipping Policy
For questions about specific orders, please email support@euhomy.com.We can’t transport these places- Alaska, Canada, Hawaii, Puerto Rico, other parts of the United States, and certain APO addresses.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the EUHOMYwebsite. Orders for some products will process more quickly than others order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
During normal working days, we will arrange to pick within two days (except weekends), the general transportation time is 3-7 days,
We will calculate your expedited freight based on the following factors: destination, size, and weight. If you can speed up product shipping, a list of shipping options and shipping rates will be displayed at checkout. You need to tell our customer service your address to see if we can provide expedited service.
If you need us to deliver before a specific date, you can contact our EUHOMY customer service team to ensure the delivery date.
When we process your order, a customer service representative may contact you to verify your order and billing information after a purchase. If we are unable to reach you, your order may be delayed. The best way to ensure no delivery delays is to carefully check all the information entered at the checkout.
Check to make sure the packaging is not damaged. If the damage during transportation exceeds normal wear and tear, it may indicate that your items were damaged during transport. Please refuse to package and send an email to contact our customer service team. We will provide you with other instructions to correct your order.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
30-Day Returns & Refunds Policy
At Euhomy, your satisfaction is our top priority. We understand that sometimes a product might not be the perfect fit, and we're here to make the return process as smooth as possible.
Eligibility for Returns
- You can return items within 30 days of purchase. Items must be returned in new or mint condition.
- Please ensure that all products are returned in their original packaging, including all accessories like manuals and keys.
Note: Bulk orders (more than 5 units) are not eligible for returns.
How to Return
- Reach out to our customer service center to get a return authorization and detailed instructions.
- Pack your item securely, including your proof of purchase and the reason for the return.
Note: For non-quality related returns, shipping costs will be the buyer's responsibility.
Exchanges
We generally do not offer exchanges. However, if you have a special request, feel free to reach out to our customer service center to see what we can do. We're here to help!
Refunds
Once we get your return, we'll check it over. If it meets our policy conditions, we'll process a full refund of the purchase price (excluding any original processing and handling fees) within 3-5 business days. The refund will be credited to your original payment method. We aim to make this process smooth and hassle-free.
Additional Information
- Please ensure items are returned in their original condition. We may not be able to process returns for products that are damaged or missing parts.
- This return policy does not affect your warranty rights, which remain in full effect.
If you have any questions about our 30-day return policy, please call us at +1-888-677-2090 (US) （Mon to Fri, 8AM - 4PM(PT)） or email us at support@euhomy.com.
30-Day Returns & Refunds Policy
At Euhomy, your satisfaction is our top priority. We understand that sometimes a product might not be the perfect fit, and we're here to make the return process as smooth as possible.
Eligibility for Returns
- You can return items within 30 days of purchase. Items must be returned in new or mint condition.
- Please ensure that all products are returned in their original packaging, including all accessories like manuals and keys.
Note: Bulk orders (more than 5 units) are not eligible for returns.
How to Return
- Reach out to our customer service center to get a return authorization and detailed instructions.
- Pack your item securely, including your proof of purchase and the reason for the return.
Note: For non-quality related returns, shipping costs will be the buyer's responsibility.
Exchanges
We generally do not offer exchanges. However, if you have a special request, feel free to reach out to our customer service center to see what we can do. We're here to help!
Refunds
Once we get your return, we'll check it over. If it meets our policy conditions, we'll process a full refund of the purchase price (excluding any original processing and handling fees) within 3-5 business days. The refund will be credited to your original payment method. We aim to make this process smooth and hassle-free.
Additional Information
- Please ensure items are returned in their original condition. We may not be able to process returns for products that are damaged or missing parts.
- This return policy does not affect your warranty rights, which remain in full effect.
If you have any questions about our 30-day return policy, please call us at +1-888-677-2090 (US) （Mon to Fri, 8AM - 4PM(PT)） or email us at support@euhomy.com.
PRODUCT FEATURES
FAQS
We suggest you use filtered water. Please do not use milk,beverage or alcohol.
We suggest you use filtered water. Please do not use milk,beverage or alcohol.
We suggest using an ice maker cleaner, vinegar, or lemon water. First, unplug the machine and then rinse all detachable parts with warm, soapy water. Wipe all internal parts with a soft cloth, add fresh water to the reservoir, and run a few cleaning cycles.
It's better to clean it once a week.
We suggest using an ice maker cleaner, vinegar, or lemon water. First, unplug the machine and then rinse all detachable parts with warm, soapy water. Wipe all internal parts with a soft cloth, add fresh water to the reservoir, and run a few cleaning cycles.
It's better to clean it once a week.
Yes, they can be replced. Please contact customer support team(support@euhomy.com) for further help.
Yes, they can be replced. Please contact customer support team(support@euhomy.com) for further help.
No. So we suggest you remove ice cubes from the ice basket and store them in the refrigerator if you don’t use these ice cubes for a long time.
No. So we suggest you remove ice cubes from the ice basket and store them in the refrigerator if you don’t use these ice cubes for a long time.
You can find the model number of the ice machine on the nameplate located at the back of the machine.
You can find the model number of the ice machine on the nameplate located at the back of the machine.
Please let the machine stand in an upright position for at least 24 hours to allow the refrigerant and oil inside to settle well before plugging it in.
Please let the machine stand in an upright position for at least 24 hours to allow the refrigerant and oil inside to settle well before plugging it in.
Customer Reviews
Love this little ice maker. It makes ice quicker than waiting for it to freeze in the freezer I use bottled water for my ice. No problems with it so far. Noise level is low to medium but nothing bad.
I recently put the ice basket in the dishwasher and melted it. It no longer fits. After reaching out to customer service, they will be sending me a new ice basket.
The product itself works great. I am able to make enough ice to last me a month in about 3 hours. It is super easy to use and assemble.
Busy little machine, always making ice. Which is my only critique, that it has a hard time keeping the ice cold and solid once made, so the melt goes right back to the pump and continuously makes ice. That's kind of a drain on my power bill. I have to shut it off at night or else I keep hearing it make ice all night.
So easy to use. Better than ice trays.
Here in Arizona our cold tap water comes out hot. Give it a few cycles and it makes ice quick and does a great job. For best results add cold water. I keep some in the fridge. Bought for the wife because our fridge stopped making ice it was so hot. Wife is a happy camper having ice water again. 5 star.
Received my icemaker, it was damaged in shipping. Euhomy took care of the situation. Love the ice maker. Nice, quiet, easy to clean!
I bought this to make ice daily for my frig- since in the 100s I put ice it in a pan to help keep it cool. Also, great ice for drinks.
I was miserable last summer visiting my daughter in NYC because her tiny refrigerator’s freezer couldn’t fit regular ice trays, and we couldn’t keep up with the amount and speed of ice we needed, so this year, I bought her the EUHOMY ice maker after reading tons of reviews and then choosing based on those reviews and price (I didn’t want to spend a ton of $ if it wouldn’t last). It's the perfect countertop size. We’ve been using it for a week now, and we love it! Ice in just minutes! And I have the routine down now for storing ice, too! I bought gallon-size Ziploc sliding-close freezer bags, and when the ice basket is full, I empty the basket into a Ziploc bag and put it in the freezer flat (a 1-gallon sliding-close Ziploc freezer bag can hold two full baskets of ice). Then, when we need it, we can take out a bag, drop it flat on the tile floor to separate the bullets of ice, then stand it on its bottom end and slide zip it open to take out what we need, then pop it back in the freezer until the next time we need ice! Tip on Ziploc freezer bag type: slide-ziploc bags work great, the pull-apart Ziploc bags tear. This ice maker makes perfect, fabulous tasting ice! It's important to remember the ice maker is not a freezer, so you'll need to use the ice as it's made, freeze it for future use, or use it to fill up an ice chest. No worries if the ice melts in the basket while making ice because it will just be recycled to make more ice. Great for having friends over when ice is constantly needed! The noise level is no big deal, it sounds about as loud as my refrigerator ice maker at home. We use water filtered with a Pur faucet mount water filter, and the whole process is easy breezy! Love this little machine and I hope it lasts for years and years!
This ice maker really impressed me, great quality, makes large ice cubes in 8 minutes.
Very easy to use and convenient
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